Centric Privacy Policy

Information submitted through the site

Centric collects the contact and request information that visitors choose to submit through forms, email links, and quote conversations. That information may include a name, company, work email, market role, country or region, vehicle application notes, brake part references, annual volume expectations, and related service context. The purpose is to understand the request clearly enough to respond with useful Brake System Components support.

When a visitor shares vehicle details, OE references, cross-reference numbers, warranty notes, or catalog comments, Centric treats those details as part of the business inquiry. They are used to route the conversation to the correct support lane, prepare a quote discussion, clarify fitment questions, or follow up on documentation. The website does not ask visitors to submit sensitive personal information, payment card data, or private consumer account credentials.

How information is used

Submitted information may be used to answer requests, prepare application support, improve catalog communication, and coordinate with distributor or service contacts involved in the same inquiry. Centric may also use aggregated request patterns to understand which brake part families, service channels, and application questions require better website content. Those internal reviews focus on operational improvement, not on selling personal information.

Inquiry details may be shared with authorized personnel or service providers who help operate the website, process forms, manage customer communications, or support the requested business response. Those parties are expected to use the information only for the work they perform for Centric. Centric does not publish submitted messages or make private inquiry details available as public catalog content.

Retention and choices

Centric keeps inquiry records for as long as reasonably needed to respond, support a business relationship, maintain service history, and comply with applicable legal or operational requirements. Visitors may contact Centric to request a review, correction, or deletion of business contact information when the request is compatible with recordkeeping obligations. Some archived records may remain where they are needed for security, dispute resolution, or compliance.

Visitors who do not want to provide information through a form may use the listed email contacts and include only the details needed for the request. Browser settings may also limit certain cookies or analytics functions if they are used by the site. Limiting technical data may affect basic website measurement, but it does not prevent a visitor from contacting Centric directly about brake part support.